Our guarantee to you, from certified reconditioner CL Distribution Ltd. with illy and Nespresso, the manufacturer:

All of our certified pre-owned machines carries 3-years free pre-paid mail-in replacement warranty should the machine experiance any defects excluding breakage due to mis-use and human error, we will gladly repalce with the same recditioned model machine free of charge, if the model is no longer in production we will replace with the similar reconditioned model in our inventory or, if you choose to… issue you an online store credit up to 75% from your original purchase price toward any future purchase of the machine from our collection, valid 12 months from the date of the online store credit issuance.

…warranty on the replacement machine:

The original 3-years warranty to the 1st machine will end, an additional 1-year free pre-paid mail-in guarantee for the replaced machine will be honored.

If there is no warranty claim filed during the 3 years period, we will give you $100 store credit toward any of the future machine purchase.

Shell you have any questions, please click on the “Support” link above this page and create an assistance ticket to our customer service for swift assistance or obtain a Return Merchandise Authorization [RMA]. Thank you! For quality control, each merchandise is individually photographed and video recorded before sealed for shipping preparation.